Terms of Service
These terms of service govern the use of this website and the services provided. By accessing the website or engaging the services, you agree to be bound by these terms.
Services
The scope of services will be agreed in writing (including by email) before work commences. Services may include, but are not limited to:
- Income tax returns for individuals and businesses
- Activity statements
- Accounting and bookkeeping
- Payroll and superannuation guarantee
- Tax advisory
Responsibilities
You acknowledge that the accuracy of the information you provide is relied upon, and no responsibility is assumed for errors resulting from incorrect or incomplete information. You agree to:
- Provide complete, accurate, and timely information required to perform the services
- Review all documents and returns before submission
- Notify promptly of any errors or changes to previously provided information
- Pay the fees as agreed under the terms of engagement
- Retain your own copies of records and documents
- Keep sensitive information confidential
- Comply with all Australian taxation and business laws and regulations
Fees
Fees are determined based on the scope, complexity, and nature of the services provided. All fees, payment schedules, and billing arrangements will be outlined in the engagement letter. Unless otherwise agreed in writing:
- Pricing may be structured on a fixed-fee, hourly, or quoted fee basis
- Upfront deposits or progress payments may be required
- Fees are payable in accordance with the payment terms set out in the job agreement or invoice
- Additional work outside the agreed scope will be billed at applicable rates
- Fees are exclusive of applicable taxes unless stated otherwise
- The Client is responsible for approved out-of-pocket expenses
- Services may be suspended without prior notice for overdue accounts until all outstanding amounts are paid in full
Outcomes
Tax outcomes depend on individual circumstances and the information provided. Services are performed competently and professionally; however, no guarantee is given regarding:
- Any specific tax refund or financial outcome
- Acceptance of lodgements by the Australian Taxation Office (ATO)
- Continued validity of advice if laws or circumstances change
Liability
Liability limited by a scheme approved under Professional Standards Legislation.. To the maximum extent permitted by law, liability is limited to either re-supplying the services or paying the cost of having the services re-supplied. No liability is accepted for any indirect, consequential, incidental, or economic loss, including loss of profit, business interruption, data loss, or penalties imposed by third parties. Additionally, no responsibility is accepted for any losses arising from:
- Late or incorrect information provided by you
- Failure to follow advice provided
- Events beyond reasonable control
Confidentiality
Personal information is handled in accordance with the Privacy Act 1988 and the Privacy Policy. Disclosure of information will occur only when:
- Required by law
- Authorised by you
- Necessary to provide the services
Usage
All content on this website, including text, logos, and materials, is owned by or licensed to the site operator and may not be copied or reproduced without prior written consent. This website may contain links to third-party websites. No responsibility is assumed for the content, accuracy, or privacy practices of those websites. By using this website, users agree not to:
- Use this website for unlawful purposes
- Interfere with the website's security or functionality
- Upload malicious code or content
Termination
Either party may terminate the services by providing written notice. Fees for services performed up to the termination date shall remain payable.
Changes
These terms may be updated from time to time. The latest version will be published on the website and will apply from the date of publication. These terms of service were last updated on 5 February 2026.
Contact
If there are any questions about these terms or the services provided, please Contact