Terms of Service
These Terms of Service govern your use of this website and the taxation and accounting services provided by us. By accessing our website or engaging our services, you agree to be bound by these Terms.
Services Provided
The scope of services will be agreed in writing (including by email) before work commences. We may provide services including, but not limited to:
- Income tax returns (individuals, partnerships, companies, trusts)
- Business activity statements (BAS) and GST services
- Accounting and bookkeeping support
- Tax advisory
- Payroll and superannuation compliance
- General accounting advice
Client Responsibilities
You acknowledge that we rely on the accuracy of the information you provide and are not responsible for errors resulting from incorrect or incomplete information.
You agree to:
- Provide complete, accurate, and timely information required to perform our services
- Review all documents and returns before submission
- Notify us promptly of any errors or changes to information previously provided
- Pay the fees as per the terms we agreed upon
- Retain your own copies of records and documents
- Keep sensitive information confidential
- Comply with all Australian taxation and business laws and regulations
Fees and Payment
Our fees depend on the complexity and scope of the services needed. Payment terms will be outlined in your agreement letter. We reserve the right to suspend services for overdue accounts.
Our fees:
- Will be disclosed before services are provided, unless otherwise agreed
- May be fixed, hourly, or quoted depending on the service
Payment is due on the date you sign the job agreement unless stated otherwise.
No Guarantee of Outcomes
Tax outcomes depend on individual circumstances and information provided. While we will act competently and professionally, we do not guarantee:
- Any specific tax refund or financial outcome
- Acceptance of lodgements by the Australian Taxation Office (ATO)
- That advice will remain valid if laws or circumstances change
Limitation of Liability
Our liability is limited to the maximum extent permitted by law to either re-supply the services or cover the cost of re-supplying them. We are not liable for any indirect, consequential, or economic loss.
We are not responsible for penalties, interest, or losses arising from:
- Late or incorrect information provided by you
- Failure to follow our advice
- Events beyond our reasonable control
Confidentiality
We handle personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. We will not disclose your information except where:
- Required by law
- Authorised by you
- Necessary to provide our services
Use of Website
All content on this website, including text, logos, and materials, is owned by or licensed to us and may not be copied or reproduced without prior written consent.
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.
You agree not to:
- Use this website for unlawful purposes
- Interfere with website security or functionality
- Upload malicious code or content
Termination of Services
Either party may terminate services by written notice. Fees for work performed up to the termination date remain payable.
Changes to These Terms
We may update these Terms from time to time. The latest version will be published on our website and applies from the date of publication.
Last updated: 7 January 2026
Contact Us
If you have any questions about these Terms or our services, please contact us @